After ordering ONCEWILD™ products online, you will receive an email confirmation containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering.

We will attempt to send your goods via Australia Post : E-parcel within 5 working days; however if goods are unavailable delivery will take a little longer.

If you wish to query a delivery you can email the ’Contact Us’ form located on the website.

Please mark the subject line as ’Purchase delivery enquiry’.

Please note: For any purchases/deliveries made with a partnered retailer/resellers, please contact their customer service team direct with regards to any enquiries.